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Displaying 50 articles of 122 total result(s).

Original Article

Perception Of Delivery Services In Malaysia During Movement Control Order (Mco)

Ilya Yasnorizar Ilyas
,
Abdul Rauf Ridzuan
,
Rosilawati Sultan Mohideen
,
Siti Nurshahidah Sah Allam
,
Siti Aminah Abd Wahab
,
Mohd Hilmi Bakar
,
Aini Faezah Ramlan

Keywords: Covid-19, delivery services, movement control order, perception

Article no: 47

Pages 366-372

Doi: 10.15405/epsbs.2021.06.02.47

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Original Article

State Of Banking Competition In The Banking Services Market In Russia

Magomed Ruslanovich Tashtamirov
,
Markha Abu-Bakarovna Mazhaeva
,
Zara Husaynovna Betieva

Keywords: Banking system, banking competition, banking services market, concentration, total banking assets

Article no: 85

Pages 624-632

Doi: 10.15405/epsbs.2022.11.85

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Original Article

Methodological Approaches To Forming Development Strategy For Service Logistics In Road Construction

I. V. Terenina
,
E. V. Skovorodneva
,
L. V. Turko

Keywords: Logistics, logistics strategy, logistics services, digital logistics services, road construction.

Article no: 162

Pages 1402-1409

Doi: 10.15405/epsbs.2020.10.03.162

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Original Article

Innovative Forms of Partnership in Development and Implementation of University-Business Cooperation

Marina A. Suzdalova
,
Vladislav G. Lizunkov
,
Elena Yu. Malushko
,
Nadezhda A. Sytina
,
Valentin E. Medvedev

Keywords: Public-private partnership; business; innovation; competitiveness; quality of educational services

Article no: 61

Pages 450-455

Doi: 10.15405/epsbs.2017.01.61

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Original Article

Visual Online Discourse Of The Medical Services Quality In Modern Russia

B. A. Nikitina
,
N. P. Shukina

Keywords: Medical services quality, social contracts in the field of medical services, types of discourses, visual communication artifacts

Article no: 127

Pages 1061-1073

Doi: 10.15405/epsbs.2021.04.02.127

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Original Article

Public Administration System Digitalization In Russian Regions

Kheda Magomed-Salikhovna Murtazova
,
Ismail Uvaysovich Shakhgiraev
,
Fatima Dikalitovna Dakhaeva

Keywords: Public services, e-government, digital technologies, digitalization

Article no: 313

Pages 2352-2357

Doi: 10.15405/epsbs.2021.05.313

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Original Article

Mapping Recreational Ecosystem Service At Sub-Districts Of Muar

Lee Bak Yeo
,
Ismail Said

Keywords: Cultural ecosystem services, recreation provision, spatial analysis, Analytic Hierarchy Process, Geographic Information Systems.

Article no: 69

Pages 843-857

Doi: 10.15405/epsbs.2018.05.69

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Original Article

Threats To The Security Of The Pharmaceutical Services Provided To The Population

A.B. Goryachev
,
T.I. Kabakova
,
E.U. Lemeshchenko
,
O.N. Afanasiev

Keywords: Medical and pharmaceutical workers, medicine consumers, pharmaceutical services, pharmaceutical workers.

Article no: 119

Pages 1078-1083

Doi: 10.15405/epsbs.2019.04.119

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Original Article

Customer Perception of Emotional Labor of Airline Service Employees and Customer Loyalty Intention Original Research Article

Norzalita Abd. Aziz
,
Bita Najafi
,
Faridahwati Mohd. Shamsudin
,
Ahmad Said Ibrahim Alshuaibi

Keywords: Emotional labor; perceived customer orientation; perceived service quality; customer loyalty; airline services

Article no: 86

Pages 606-612

Doi: 10.15405/epsbs.2016.08.86

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Original Article

Using Internal Standards In Auditing Activities To Strengthen Market Positions

Sergey Yekimov
,
Oksana Skotarenko
,
Elena Gugnina
,
Tatyana Egorushkina
,
Luiza Moldashbayeva

Keywords: Audit, audit standards, audit services market, accounting, outsourcing

Article no: 152

Pages 1142-1148

Doi: 10.15405/epsbs.2021.06.03.152

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Original Article

Personalized Social Services Provided to Children Living with Disabilities: A Case Study in the North-West Region of Romania

Maria Hanyecz-Debelka
,
Ildiko Szanto

Keywords: Social inclusion; children with disabilities; personalized social services; public service providers; Romania; NorthWest Region

Article no: 59

Pages 456-463

Doi: 10.15405/epsbs.2016.09.59

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Original Article

Overview of Organizational Culture in Professional Emergency Services in the Timis

Irina Vastag (Vlăduțescu)

Keywords: Management; organizational cultural changes; organizational culture; professional emergency services; S.W.O.T analysis

Article no: 133

Pages 1077-1083

Doi: 10.15405/epsbs.2016.09.133

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Original Article

The New Education – Elements That Make The Difference

Iuliana Cetină
,
Natalia Manea
,
Mihaela Purcaru*

Keywords: Inclusive education, Teach for Romania, Teach for all, trainee-teachers, educational services, educational leadership

Article no: 140

Pages 1146-1151

Doi: 10.15405/epsbs.2019.08.03.140

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Original Article

Methodological Basis Development For Training Provider Choice: Experience Of Russian Practice

L. A. Ilyukhina*
,
I. V. Bogatyreva
,
L. V. Polynova

Keywords: Universal competencies (soft skills), educational services provider, trainer, compulsory and developing training, professional development of staff

Article no: 123

Pages 853-861

Doi: 10.15405/epsbs.2020.03.123

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Original Article

University English Teacher Personality In The Context Of Digitalization

Natalia Valerievna Yashchenko
,
Anna Valentinovna Kirillova
,
Inna Yurievna Usatova
,
Marina Aleksandrovna Chetaeva

Keywords: Digital competence, digital services in education, digitalization, level of digital competence, teacher personality

Article no: 108

Pages 870-878

Doi: 10.15405/epsbs.2022.02.108

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Original Article

The Housing And Utilities Sector Under The Digital Transformation

Lyubov G. Nikityuk
,
Oksana G. Timchuk
,
Evgeniya Yu. Gorbachevskaya
,
Garik A. Harutyunov

Keywords: Digital economy, housing and utilities services, digital technologies, business processes

Article no: 58

Pages 441-447

Doi: 10.15405/epsbs.2020.12.58

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Original Article

Information Technology In Public Authorities: Perspectives For Development

Lalita Musaevna Idigova
,
Bella Khasanovna Rakhimova
ORCiD ,
Huseyn Gilanievich Chaplaev

Keywords: Information, information technology, information security, public services, public authorities, services

Article no: 93

Pages 703-708

Doi: 10.15405/epsbs.2021.11.93

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Original Article

Market Research of Education’s Quality in the University as indicator of Human Well-being

 Larisa M. Kapustina
,
Evgeniya A. Jadko
,
Natalia B. Izakova
,
Elena V. Yakimenko

Keywords: Human development; high education; quality of educational services; SERVQUAL method

Article no: 94

Pages 714-721

Doi: 10.15405/epsbs.2017.01.94

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Original Article

Development Of The Tourism And Recreation Complex Of The Republic Of Crimea

T. N. Kadzhametova
,
E. B. Adelseitova

Keywords: Tourism and recreation complex of the Republic of Crimea, strategic management of tourism development, market of tourism and recreation services, cluster, labor potential

Article no: 53

Pages 475-483

Doi: 10.15405/epsbs.2021.09.02.53

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Original Article

Market Of Competencies In Modern Economic Theory: Target Model Or New Reality?

Elena Olegovna Mirgorodskaya
,
Olga Wladimirovna Andreeva
,
Zulay Karievna Tavbulatova

Keywords: Competence market, economic theory, education system, labour market, educational services market

Article no: 308

Pages 2315-2323

Doi: 10.15405/epsbs.2021.05.308

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Original Article

Socio-Professional Counselling In Universities – Between Necessity And Obligation

Irina Teodora Moțățăianu*

Keywords: School advisory services, counselling and career guidance services, student, workshops, group meetings, support groups

Article no: 70

Pages 589-595

Doi: 10.15405/epsbs.2019.08.03.70

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Original Article

Russian Citizens’ Economical Behavior In The Field Of Electronic Public Services

L.A. Zhigun

Keywords: Economic behavior, Russian residents, electronic public services, “digital government”, multiple regression model.

Article no: 60

Pages 606-614

Doi: 10.15405/epsbs.2019.03.60

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Original Article

Specific Features Of Investing In The Sports Industry

O. V. Saveleva

Keywords: Sports infrastructure, private capital, sports goods and services, effects of business process development, investment attractiveness, sports and sports industry

Article no: 108

Pages 856-860

Doi: 10.15405/epsbs.2020.04.108

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Original Article

International Experience Of Legal And Tax Regulation In Operation Of "Cloud" Services

Anton Olegovich Vasilev
,
Svetlana Aleksandrovna Vasileva
,
Aleksandr Ivanovich Ivanov
,
Marina Vladimirovna Slizkova
,
Alibek Huseinovich Dzamykhov
,
Marina Teuvezhevna Dzamykhova

Keywords: Legal regulation, taxation, digitalization, cloud services

Article no: 225

Pages 1702-1707

Doi: 10.15405/epsbs.2021.05.225

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Original Article

Uncovering the ‘Aha Moment’: Digitalisation Aiding Customers Better in the Shared Service Industry

Prashalini Naidu
,
Juraifa Jais
,
Diviyaa Rane Raveendran

Keywords: Shared services, digitalisation, customers, pandemic, Covid 19, satisfaction

Article no: 46

Pages 525-530

Doi: 10.15405/epfe.23081.46

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Original Article

Innovation and Digital Transformation in UAE Public Services: Reactive to Proactive

Ahmed Aly Shaban Abdelmoteleb
ORCiD ,
Puteri NE Nohuddin
ORCiD

Keywords: Customer Satisfaction, Customer Experience, Digital Transformation, Government Services, Innovation, Proactive Services

Article no: 4

Pages 38-54

Doi: 10.15405/epsbs.2023.11.02.4

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Original Article

Design And Testing Of Intelligent Control Systems At Transport Enterprises

Larisa Yu. Andreeva
,
Mariya L. Somko
,
Uliana V. Vysharenko

Keywords: Transport services market, intelligent control systems, innovative technologies, national economy

Article no: 34

Pages 275-283

Doi: 10.15405/epsbs.2022.03.34

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Original Article

Territorial Organisation Of Educational Services A Factor Of The Sustainable Spatial Development

Irina I. Shirokorad
,
Olesya M. Fadeeva
,
Elena G. Pafnutova
,
Olga M. Oleksenko

Keywords: Agro-industrial complex, educational services, sustainable spatial development, territorial organization

Article no: 3

Pages 17-23

Doi: 10.15405/epsbs.2022.02.3

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Original Article

Realization Of Right To Health Protection As Necessary Condition For Social Well-Being

E.V. Vorontsova
,
A.L. Vorontsov

Keywords: Social well-being, health protection, right to health protection, social services, social assistance, social security

Article no: 166

Pages 1361-1369

Doi: 10.15405/epsbs.2018.12.166

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Original Article

Service Quality and Customer Loyalty Among Foreign Users of Malaysian Telecommunication Services

Jegatheesan Rajadurai
ORCiD ,
Zuliawati Mohamed Saad
ORCiD ,
Hazirah Adlina Mohammad Hazani
,
Siti Aqilah Razali
,
Nurul Nadjwa Khairul Affendi

Keywords: Service quality, customer loyalty, telecommunication services, foreign users

Article no: 60

Pages 671-686

Doi: 10.15405/epfe.23081.60

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Original Article

The Ecosystem For Malaysia Start-Up Firms: The Role Of Support System

Sabai Khin
,
Yusmani Mohd Yusoff*
,
Daisy Mui Hung Kee

Keywords: Start-up success, technology-related support services, financial-related support service, market-related support services, soft-related support services, Malaysia.

Article no: 27

Pages 282-290

Doi: 10.15405/epsbs.2019.05.02.27

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