Methodology For Implementing The New Touch Id Technology At Providing Banking Services

Abstract

Nowadays сompetition for a client requires banks to move to a qualitatively new level of development, to introduce new technologies, new approaches and methods of work into banking practice. One of the ways to develop banking services is to implement the new information technologies for reengineering business processes. The need to improve banking services based on information technologies in order to increase the level of bank security is a very urgent task. The article describes a methodology developed for implementing the Touch ID technology as a pilot project in a Moscow bank. Taking into account the corporate architecture of the bank, the proposed Touch ID technology contributes to obtaining additional profit from the implementation of this method when providing banking services to clients. The authors describe eight stages of the new technology implementation methodology, as well as the benefits of its implementation. Based on the verification of the developed methodology for implementing the Touch ID technology at providing banking services according to the proposed system of indicators for assessing the effectiveness of implementation this technology is considered as the most effective one.

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This article is distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made.

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Publisher

European Publisher

First Online

25.09.2021

Doi

10.15405/epsbs.2021.09.02.210

Online ISSN

2357-1330