Keywords: Service recovery performance, service quality, management commitment, servant leadership theory, tourism industry
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Book and conference Proceedings Titles
Accelerating Transformation towards Sustainable and Resilient Business: Lessons Learned from the COVID-19 Crisis
Proceedings of the International Symposium & Exhibition on Business and Accounting 2022 (ISEBA 2022), 28 September 2022, Malaysia
Series: European Proceedings of Finance and Economics
Volume: 1
Pages: 1 - 1050
Publisher: European Publisher
Published: 18 August 2023
Articles
Keywords: Pandemic covid 19, online shopping, ECM, continuance, e-shopping, pandemic, intention, continuance, ECM model, expectation
Download PDFKeywords: Top 100 global brands, brand equity, COVID-19, Western and Eastern countries
Download PDFKeywords: Integrity, police, police culture, organizational culture
Download PDFKeywords: Academic performance, accounting, students, anxiety, gender, prior knowledge
Download PDFKeywords: Cultural dimension, culture of learning, Hofstede
Download PDFKeywords: Online, purchase, shopping, Malaysia, consumer
Download PDFKeywords: E-waste, disposal behaviour, literature review, Malaysia
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