Quality Auditing in a Logistics Service Provider
Table 2: Project Charter
| Problem Statements | Objective |
| The delay in conducting auditing reports failure to gather information, which has to wait for some information from the customer or waiting for the documents, which are from tax, accounting and secretary department as well the problems in terms of shortage of workers that required to complete the assigned work. | Avoided or reduced the time of delay in conducting reports from any problems encountered, such as gathering sufficient information and lack of workers. |
| Business case and benefits | Scope in/out |
| The improvement of the audit process by eliminating time waste by identifying the value value-added process to increase the productivity of the organization in auditing | First step: opening briefingLast step: closing briefingIn: audit system upgrade, the audit processOut: Using emailing, More workers |