Quality Auditing in a Logistics Service Provider
Table 1: The Steps and Description of Six Sigma (DMAIC)
| Steps | Description |
| Define | Identifying the problem and project goals. |
| Measure | The process of measuring and identifying waste that occurs at each stage of the manufacturing process was carried out. |
| Analyze | Analyze the collected data and information to determine the root cause. |
| Improve | By modifying or redesigning, existing processes and procedures. |
| Control | Maintaining the improved processes in order to improve them in the future. |