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Religiosity Towards Ar-Rahnu Customer Retention: The Moderating Role of Awareness

Table 2: Construct Validity and Reliability: Item Level Assessments

Constructs Item Loadings CR AVE
(≥ 0.50) (≥ 0.70) (≥ 0.50)
Awareness (AWA) AWA1 0.769 0.877 0.588
AWA2 0.805
AWA3 0.809
AWA4 0.711
AWA5 0.735
Religiosity (RLG) RLG1 0.864 0.932 0.734
RLG2 0.878
RLG3 0.902
RLG4 0.825
RLG5 0.811
Retention (RET) RET1 0.723 0.941 0.697
RET2 0.869
RET3 0.877
RET4 0.882
RET5 0.811
RET6 0.847
RET7 0.825
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