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Religiosity Towards Ar-Rahnu Customer Retention: The Moderating Role of Awareness

Table 1: Demographic statistics (N = 327)

Gender (%) Age (%) Marital Status (%)
Male = 92 (28.1) < 30 years = 76 (23.2) Single = 64 (19.6)
Female = 235 (71.9) 31 – 40 years = 149 (45.6) Married = 263 (80.4)
41 – 50 years = 68 (20.8)
51 – 60 years = 34 (10.4)
Level of Education (%) Type of Job (%) Income Level (%)
Primary = 14 (4.3) Government = 73 (22.3) < RM 1,000 = 63 (19.3)
Secondary = 168 (51.4) Private = 127 (38.6) RM 1,001 – 1,500 = 75 (22.9)
Diploma = 67 (20.5) Housewife = 62 (19.0) RM 1,501 – 2,000 = 69 (21.1)
Bachelor = 70 (21.4) Students = 32 (9.8) RM 2,001 – 2,500 = 46 (14.1)
Master/PhD = 8 (2.4) Businessman = 31 (9.5) > RM 2,501 = 74 (22.6)
Others = 2 (0.6)
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