Soft skills |
Studies |
Operational definitions |
Communication skills |
Bayerlein and Timpson (2017); Dwaase et al. (2020); Institute of Chartered Accountants in England and Wales (2023) |
Ability to present, interpreting and comprehending views and information in clear and precise manner |
Leaderships |
Asonitou (2022) |
Ability to influence, drive, and empower individuals and groups to accomplish their objectives. |
Problem-solving skills |
Tan and Laswad (2018); Lansdell et al. (2020) |
Ability to recognize causes of problems as well as evaluating the best possible solutions and implementing them. |
Critical thinking |
Mhlongo (2020); Malan and Dyk (2021). |
Ability to assess and evaluate an idea in order to reach a well-reasoned conclusion |