Customer Citizenship Behaviour, Value Co-Creation and Tax Compliance: Malaysian Perspective
Table 1: Scale Reliabilities
Scale | Number of Items | Cronbach’s Alpha |
Tax Compliance (TC) | 10 | 0.849 |
Advocacy (CCBAD) | 3 | 0.840 |
Feedback (CCBFD) | 3 | 0.875 |
Tolerance (CCBTL) | 3 | 0.825 |
Information sharing (VCCIS) | 4 | 0.869 |
Responsible behaviour (VCCEQ) | 4 | 0.919 |