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Process Mining Human Resources Cost Calculations in Time Driven Activity Based Costing

Table 7: Event log of a bank branch

Clerk 1 Clerk 2 Clerk 3 Clerk 4 Clerk 5 Clerk 6
Clerk Activities % Cost % Cost % Cost % Cost % Cost % Cost
deposits-withdrawals 21 4830 16 1760 17 2720 19 5130 18 2160 19 3610
money transfers 23 5290 23 2530 18 2880 21 5670 25 3000 16 3040
account creation 8 1840 12 1320 13 2080 9 2430 14 1680 8 1520
cheque clearing 19 4370 22 2420 18 2880 18 4860 13 1560 22 4180
money exchange 9 2070 9 990 9 1440 10 2700 11 1320 7 1330
end of day closure 20 4600 18 1980 25 4000 23 6210 19 2280 28 5320
TOTALS 100 23000 100 11000 100 16000 100 27000 100 12000 100 19000
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