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Business Administration Based On Assessments Of Total Industry Competitiveness

Table 1: Simple metrics to measure the competitiveness of container terminals

Competitiveness criteria and metrics The role of metrics in assessment The rule for calculating
1. Production base competitiveness
1.1. Production capacity of freight terminals Characterize production capabilities of container terminals Taken from actual values
1.2. Peak capacity of railways
1.3. Warehouse area (inside and outside)
1.4. Availability of transshipment equipment and road trains
2. Competitiveness of production processes
2.1. Production costs per unit of output Measures transportation cost-effectiveness Production costs / Quantity of transportations
2.2. Yield per unit of assets Characterizes the efficiency of fixed assets exploited Sales proceeds / Average annual cost of fixed assets
2.3. Product profitability Characterizes the amount of profitability of services provided. Sales profit x 100% / Total production costs
2.4. Workforce productivity   Measures the efficiency of production organized and the use of workforce Sales revenue / Average headcount
3. Competitiveness of financial processes
3.1. Equity ratio Measures the amount of leverage used by a company Own company funds / Total funding sources
3.2. Financial sustainability ratio Evaluates company’s ability to meet its financial obligations and measures the likelihood of bankruptcy Equity and non-current liabilities / Balance sheet currency
3.3. Cash ratio Measures the quality of funds that cover current liabilities Cash and fast-trading securities / Short-term liabilities
3.4. Sales to working capital Characterizes the efficiency of working capital used. Corresponds to the time during which current assets pass through all stages of production and circulation. Sales proceeds / Average annual balance of working capital.
4. Organization of sales and promotion
4.1. Capacity utilization factor  Characterizes business activity, the efficiency of welfare services Quantity of transportations / Production capacity
4.2. Return on sales Measures the amount of company profitability in the market, the sanity of pricing. Sales profit x 100% / Sales revenue
4.3. Coefficient of advertising and sales promotion effectiveness Characterizes the economic efficiency of advertising and sales incentives Advertising and sales promotion costs / Increment in sales profit
5. Competitiveness of transport services
5.1 Rate Rate (price) for transport services per unit of output Sales revenue / Quantity of transportations
5.2 Product mix width Measures the variety of product lines (product categories) offered to the market Quantity of goods handled by the company / Number of goods offered by the market
5.3 Product mix completeness Measures the ability of goods from a homogeneous group to satisfy the same needs and market demand Number of services offered by the company / Number of services offered by the market
5.4 Reliability of container terminal Describes the likelihood of fulfilling an order on time and in full Total number of orders executed / Total number of orders submitted by clients
5.5 Loss and damage to a package Damage, theft and other loss of a package during reloading and transportation Number of requisitions with cargo damaged or lost during transportation and handling / Total number of requisitions
5.6 Timeliness Measures the timing of a service request Total number of orders executed without violating the terms of service / Total number of orders executed by the company
5.7 Promptness Speed of response of the container terminal to urgent/unplanned orders of clients Completed urgent orders / Total number of orders
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