Organizational Issues And Quality In Health Care Under Present-Day Conditions

Abstract

One of the crucial social benefits is health, which, according to the Constitution of the Russian Federation, is subject to protection by the state. One of the approaches to the study of the availability and quality of medical care in the Russian Federation is to analyse the activities of polyclinics. In our work, we analysed the organization of medical care delivery using some statistical indicators: the workload of medical personnel, staffing levels and the number of people provided with medical care at the state autonomous health care institution “Engels Municipal Polyclinic No. 3”. When assessing the waiting time for the delivering medical care, the following data were obtained: the timing of consultations of medical specialists does not exceed 14 calendar days from the date of the patient encounter to a medical organization; the waiting time for an appointment by therapists at the moment is slightly longer than the norm and is on average from three to five days. The staffing of district therapists (due to the current epidemic situation (COVID-19)), does not reach 100 and is 76.6 %. At the moment, the polyclinic serves 30 sites, each of which has about 2200 citizens, while the norm is 1700 citizens. One general practitioner of the polyclinic accounts for 5.76 people per hour. Thus, the observance of the basic principles of medical care by the state autonomous health care institution “Engels Municipal Polyclinic No. 3” can be assessed as satisfactory.

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Publication Date

20 January 2022

eBook ISBN

978-1-80296-121-8

Publisher

European Publisher

Volume

122

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-

Edition Number

1st Edition

Pages

1-671

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Milashevskaya, T. V., Bogdanova, T. M., Blinova, V. V., & Puchkova, V. V. (2022). Organizational Issues And Quality In Health Care Under Present-Day Conditions. In S. Afanasyev, A. Blinov, & N. Kovaleva (Eds.), State and Law in the Context of Modern Challenges, vol 122. European Proceedings of Social and Behavioural Sciences (pp. 432-437). European Publisher. https://doi.org/10.15405/epsbs.2022.01.69