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Application Of Correlation Analysis In The Study Of Passenger Service Quality Indicators

Table 3: Dynamics of the parameters of client services on average, %

Parameters (average) 1st year 2nd year 3rd year 4th year
Cashiering 80,0 81,0 88,0 90,0
Vehicles technical condition 87,0 93,0 94,0 96,0
Travel service 91,0 92,0 94,0 94,0
Catering en route 81,0 82,0 82,0 87,0
Average percentage of parameter completion 88,0 90,0 92,0 93,0
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