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TQM - Adaptation For Russian Business

Table 1: Criteria for assessing the quality of the company's activities

Internal criteria External criteria
1. The activities of the structural units of the company should be clearly coordinated with each other 1. The degree of the economic success of the company, due to the quality of the product
2. Building the organizational structure should ensure the required level of quality 2. Lack of environmental problems from the company's activities
3. The level of administrative support for the initiative to implement measures aimed at improving the quality of the manufactured product 3. The presence of a positive image of the company, which is formed by such key positions as stability and a high level of product quality indicators, reliability in partnership
Compiled by the authors based on materials (TQM, 2019; Deming, 2019).
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