Effect Of Marketing And Handling Student Complaints Onstudent Satisfaction And Loyalty
Table 2:
Constructs | SL | SS | HSC | RM |
Student loyalty (SL) | ||||
Student satisfaction (SS) | .877.625; .818 | |||
Handling student complaints (HSC) | .840.783; .870 | .865.613; .811 | ||
Relationship marketing (RM) | .817.758; .872 | .894.645; .837 | .857.695; .809 |