| Criteria / psycho types |
Visual |
Audio |
Kinesthetic |
Digital |
| 1 |
2 |
3 |
4 |
5 |
| Interior; |
28 |
0 |
6 |
2 |
| Outlook of the staff; |
17 |
1 |
5 |
0 |
| Cleanliness; |
29 |
1 |
20 |
3 |
| Product appearance; |
17 |
2 |
7 |
1 |
| Competent staff speech; |
9 |
3 |
1 |
3 |
| Informed staff about the product / service / goods |
16 |
3 |
12 |
6 |
| Tact of the staff; |
19 |
1 |
4 |
5 |
| Comfort; |
30 |
2 |
9 |
1 |
| It’s important to touch or hold in your hands the product that you are going to buy; |
1 |
2 |
10 |
2 |
| Logicality (certain actions that you understand); |
2 |
0 |
0 |
6 |
| It is important that staff explain the structure of actions that will occur at the time of receiving the service; |
5 |
0 |
1 |
10 |
| Information availability; |
7 |
3 |
3 |
6 |
