Value creation stage |
Stage content |
Actor 1 - Service Provider |
Actor 2 - Medical Institution |
Actor 3 - Patient |
1 Value identification |
Personal interaction goals |
System distribution |
Reducing staff costs, improving the quality of services |
Improving the quality of medical services |
2 Value creation |
Promotion of value propositions |
Automated analysis system to reduce costs and improve the quality of services |
Transfer to the system of real quality data, recognition of the effectiveness of the system |
Trust in technology |
Checking the strength of the offer by the resource |
Certified fluorographic equipment requirements and rules of procedure |
Confirmation of the quality of the system, use by other clinics |
Other patient experience |
3 Value delivery |
Value acquisition and further interactions |
Payment for using the system, improving the system based on the data received |
Optimization of internal processes, increasing patient satisfaction, prolongation of cooperation |
Better service |