Evaluation Of Quality Of Provided Sports And Health Services In Russia
Table 1:
Factors | Internal attributes | External attributes | Offer | Price Offer |
Criteria | Trainers qualification | Working hours of a club | Variety of training programs | Membership cost |
Politeness of personnel | Moderateness | Lesson schedules | Prices of additional services | |
Personnel competence | Image of the organization | Variety of additional services | х | |
Condition of the sports equipment and stock | х | х | х | |
Sanitary and hygienic conditions | х | х | х | |
Interior of a club | х | х | х |