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Evaluation Of Quality Of Provided Sports And Health Services In Russia

Table 1:

Factors Internal attributes External attributes Offer Price Offer
Criteria Trainers qualification Working hours of a club Variety of training programs Membership cost
Politeness of personnel Moderateness Lesson schedules Prices of additional services
Personnel competence Image of the organization Variety of additional services х
Condition of the sports equipment and stock х х х
Sanitary and hygienic conditions х х х
Interior of a club х х х
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