| № |
Criteria of choice of a provider |
Very important |
Important |
Preferably |
| 1. |
Correspondence of the specialization of the training company to customer requirements |
-Experience in training personnel in the industry represented by the customer |
-Experience of training in precisely that category and functional group of personnel that the customer plans to develop |
-Availability in the training company of a complete set of programs on all issues of interest to the client |
| 2. |
Customer Needs |
-Flexibility of training programs, their willingness to adapt to the needs of the organization;-Format and quality of documents confirming the training |
-Flexibility of pricing (providing discounts to regular customers) |
-Positive reaction to the request for classes on the basis of the customer |
| 3. |
Positive reputation of the company among consumers of its services |
-The presence of regular customers;-Duration of work in the market of educational services from 2 years- |
- Among the clients there are «companies with a name» |
- At least three clients who have completed training for the selected program |
| 4. |
High professional level of teachers (trainers) |
-Practical experience in implementing training programs with trainers;-Experience of trainers in modern business;-Using innovative teaching methods |
-Number of trainers working in the company on an ongoing basis of at least 3;-The presence of trainers in basic education corresponding to the profile of taught courses |
- Teachers with a «name» |
| 5. |
Good condition of educational and material base |
- Modern technical training tools;-Regulation of internal business processes;-High quality teaching material for each program |
-Modern appearance of the office;-Convenient classrooms, spacious coffee break rooms |
-Placing recordings of training fragments, presentations on the website of the training company |
| 6. |
High quality handout |
-Availability of a set of handouts for each student (background information on the topic of training, exercises, cases and assignments, templates and sample documents, a list of literature, assignments for self-study). |
- |
- |
