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Queuing Application In Mc Donald’S Sungai Dua, Penang

Table 6:

Scenario Counter Machine W q (minutes) L q (customers)
Counter 18.0966 11.8085
I 100% 0% Machine - -
Collection 21.4697 5.2800
Counter 14.6983 6.2366
II 70% 30% Machine 14.3830 2.4928
Collection 18.8417 5.3239
Counter 14.3859 2.5421
III 30% 70% Machine 14.2424 6.1566
Collection 15.7306 5.1819
Counter - -
IV 0% 100% Machine 12.8577 9.0849
Collection 14.0472 5.5458
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