Understanding User Experience, Satisfaction, and Loyalty of Telecommunication Service Providers in Indonesia
Table 3:
F | L | M | P | C | S | T | |
F | 0,908 | ||||||
L | 0,730 | 0,920 | |||||
M | 0,594 | 0,636 | 0,897 | ||||
P | 0,812 | 0,773 | 0,653 | 0,918 | |||
C | 0,851 | 0,839 | 0,722 | 0,898 | 0,938 | ||
S | 0,712 | 0,671 | 0,642 | 0,731 | 0,774 | 0,929 | |
T | 0,785 | 0,773 | 0,734 | 0,863 | 0,889 | 0,783 | 0,901 |