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Understanding User Experience, Satisfaction, and Loyalty of Telecommunication Service Providers in Indonesia

Table 2:

  F S M T P C L
F 0.908            
S 0.712 0.929          
M 0.594 0.642 0.897        
T 0.785 0.783 0.734 0.901      
P 0.812 0.731 0.653 0.863 0.918    
C 0.851 0.774 0.722 0.889 0.898 0.938  
L 0.730 0.671 0.636 0.773 0.773 0.839 0.920
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