Online Services Of Commercial Banks Towards Customer Loyalty In Bangladesh
Table 5:
Structural path | Estimate | SE | CR | P | |
Customer Loyalty | Website Design | .263 | .122 | 2.137 | *** |
Customer Loyalty | Assurance | .365 | .093 | 4.022 | .002 |
Customer Loyalty | Trust | .245 | .084 | 2.916 | .004 |
Customer Loyalty | Habit | .296 | .102 | 2.901 | .013 |
Customer Loyalty | Reputation | .336 | .142 | 2.366 | *** |