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Conceptualising The Free Bus Service Quality Performance Assessment

Figure 5: Figure 05. Empathy Measure Attributes Adapted from Ok and Hengsadeekul (2018), Sam et al. (2018), and Muthupandian and Vijayakumar (2012).

Figure 05. Empathy Measure Attributes Adapted from Ok and Hengsadeekul (2018), Sam et al. (2018), and Muthupandian and Vijayakumar (2012).
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