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Conceptualising The Free Bus Service Quality Performance Assessment

Figure 3: Figure 03. Responsiveness measure attributes adapted from Ok and Hengsadeekul (2018) and Muthupandian and Vijayakumar (2012)

Figure 03. Responsiveness measure attributes adapted from Ok and Hengsadeekul (2018) and Muthupandian and Vijayakumar (2012)
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