The Psychological Aspects of Cross-Cultural Differences in Organizational Culture


Today, Kazakhstan represents a multicultural republic of 130 ethnic groups. Through this diverse political, economic, and ethnic diversity within the region, foreign companies proactively invest money into joint ventures; producing up to 40% of the area’s gross product. The purpose of the research is to review the cross-cultural characteristics of employees within the Kazakhstan-Arabic Bank. This was done through an interview of 30 employees of the Bank belonging to various ethnic groups; Kazakhs, Russians, Korean, Uigur, Arabic cultures. To perform this research, specific methodological tools were developed, includingSchwartz’s questionnaire on assessment of organizational values developed by Hofstede (1980,1984).Theoretical and methodological basis of our study was the concept of human resource management as articulated by the Russian psychologist Bazarov (2014). Also, the works of Russian scientists like Myasoedov (2003), Kabatchenko (2012), Rozanov (2009), Shkatulla (2008) etc. was reviewed. We also analyzed the works of Kazakhstan scientists like Dzhakupov, Aimaganbetova (2014). These authors define human resource management as one of the most important spheres in the life of an organizationas it can enhance its effectiveness. Management of human resources is viewed in the wide context of economy, statistics, psychology and philosophy. This study focuses on the importance of the concept of a national character of organizational culture introduced by Lammers and Hickson (2009) as well as the basic parameters of production values in a multinational corporation (Mazemotto, 2011).

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18 December 2019

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Future Academy



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1st Edition




Business, management, behavioural management, macroeconomics, behavioural science, behavioural sales, behavioural marketing

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Aimaganbetova*, O., Aimaganbetov, A., Kabakova, M., Kassymova, R., Moldassan, K., & Bimagambetova, Z. (2019). The Psychological Aspects of Cross-Cultural Differences in Organizational Culture. In Z. Bekirogullari, M. Y. Minas, & R. X. Thambusamy (Eds.), Business & Economics - BE-ci 2017, vol 1. European Proceedings of Multidisciplinary Sciences (pp. 119-129). Future Academy.