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Displaying 10 articles of 117 total result(s).

Original Article

Service Recovery Performance: Management Commitment to Service Quality Using Servant Leadership Theory

Mohd Zulkeflee Bin Abd Razak
ORCiD ,
Muhammad Ashraf Bin Fauri@Fauzi
ORCiD

Keywords: Service recovery performance, service quality, management commitment, servant leadership theory, tourism industry

Article no: 62

Pages 694-701

Doi: 10.15405/epfe.23081.62

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Original Article

Organisational Learning and Firm Performance of Credit Co-Operative in Malaysia

Norshafizah Binti Hanafi
ORCiD ,
Abd Aziz Bin Mohamad Yunus

Keywords: Firm Performance, Leadership and Empowerment, Organisational Learning, Organizational Culture

Article no: 59

Pages 755-763

Doi: 10.15405/epsbs.2023.11.02.59

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Original Article

The Role of Leadership in Community-Based Entrepreneurship: A Dual Case Study Approach

Mohd Ali Bahari Abdul Kadir
,
Noor Faizah Mohd Lajin
,
Rohana Ngah

Keywords: Community leadership, community entrepreneurship, case study, leadership role, Malaysia

Article no: 27

Pages 324-333

Doi: 10.15405/epsbs.2024.05.27

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Original Article

Transformational Leadership And Organizational Innovation: The Mediating Effect Of Positive Psychological Capital

M. Fatih Şengüllendi
,
Mehmet Naci Efe
,
Yasin Şehitoğlu

Keywords: Transformational leadership, positive psychological capital, organizational innovation, turkish standards institution

Article no: 64

Pages 754-765

Doi: 10.15405/epsbs.2019.01.02.64

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Original Article

Transformational Leadership and Business Performance: An Insight From Technology-based SMEs in Malaysia

Azlin Shafinaz Arshad
,
Amran Rasli
,
Afiza Azura Arshad
,
Zahariah Mohd Zain

Keywords: Transformational leadership, Business performance, Technology-based SMEs

Article no: 5

Pages 34-42

Doi: 10.15405/epsbs.2016.11.02.5

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Original Article

Transformational Leadership And Positive Psychological Capital: The Moderating Role Of Experience Level

Yasin Şehitoğlu*
,
M. Fatih Şengüllendi
,
Enes Kurt
,
Hatice Şengüllendi

Keywords: Transformational leadership, positive psychological capital, experience level, Turkish Standards Institution

Article no: 16

Pages 182-193

Doi: 10.15405/epsbs.2019.12.03.16

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