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Displaying 2 articles of 2 total result(s).
Original Article

Banks’ Organizational Characteristics And Adoption Of Crm In Agricultural Bank’s Branches

Mohammad Sadegh Sabouri
,
Esmaeil Galini
,
Mohammad Yami

Keywords: Customer relationship management, technology acceptance, e-banking

Article no: 31

Pages 377-387

Doi: 10.15405/epsbs.2019.12.03.31

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