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Displaying 7 articles of 57 total result(s).

Original Article

Impact of Social Media Usage on Organisation Performance: Lesson From Covid-19 Pandemic

Siti Norhidayah Toolib
ORCiD ,
Wan Noordiana Wan Hanafi
ORCiD ,
Mafuzah Mohamad
ORCiD ,
Nur Lydia Natasha Mohd Dzurkarnain

Keywords: Social media, marketing and branding, customer relations and services, ınformation accessibility, organizational performance, small medium enterprise (SMEs)

Article no: 57

Pages 638-647

Doi: 10.15405/epfe.23081.57

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Original Article

The Relationship Among Cultural Values, Emotional Intelligence And Job Outcomes

Salih Zeki İmamoğlu
,
Hüseyin İnce
,
Hayat Ayar Şentürk
,
Aydın Keleş

Keywords: Cultural values, emotional intelligence, job outcomes, changing customer needs, intense competition

Article no: 31

Pages 349-363

Doi: 10.15405/epsbs.2019.01.02.31

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Original Article

Monitoring Contrivances On Money Laundering Occurrences In Bank And Financial Institutions

Nor Farhana Selahudin
,
Nik Amalena Najebah Nik Azman
,
NurAfiqah Khairuddin
,
Nurul Adilah Zakaria
,
Durar Izzati Ahmad Nazari
,
Athira Azzahraa’ Baharun

Keywords: Money laundering, monitoring contrivances, internal control, anti-money laundering, customer due diligence, corporate governance

Article no: 13

Pages 119-126

Doi: 10.15405/epsbs.2018.07.02.13

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Original Article

Perceived Service Quality, Customer Satısfaction, and Customer Loyalty in Takaful Industry

Hamiza Jamaludin
,
Bahari Mohamed
,
Fahmi Zaidi Abdul Razak

Keywords: Takaful, customer loyalty, perceived service quality and customer satisfaction

Article no: 83

Pages 765-778

Doi: 10.15405/epsbs.2020.12.05.83

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