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Displaying 10 articles of 34 total result(s).

Original Article

Service Recovery Performance: Management Commitment to Service Quality Using Servant Leadership Theory

Mohd Zulkeflee Bin Abd Razak
ORCiD ,
Muhammad Ashraf Bin Fauri@Fauzi
ORCiD

Keywords: Service recovery performance, service quality, management commitment, servant leadership theory, tourism industry

Article no: 62

Pages 694-701

Doi: 10.15405/epfe.23081.62

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Original Article

Role Of Spirituality At Work And Organizational Commitment To Organizational Citizenship Behavior

Zulfadli Hamzah
,
Hafidzah Nurjannah*

Keywords: Organizational citizenship behavior (OCB), organizational commitment, spirituality at work.

Article no: 12

Pages 137-143

Doi: 10.15405/epsbs.2019.05.02.12

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Original Article

Hotel Service Recovery: Management Commitment Through Authentic Leadership Theory

Mohd Zulkeflee Bin Abd Razak
ORCiD ,
Muhammad Ashraf Bin Fauri@Fauzi
ORCiD

Keywords: Service quality, authentic leadership, service recovery performance, hotel industry, management commitment

Article no: 63

Pages 702-709

Doi: 10.15405/epfe.23081.63

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Original Article

Generation Y : Organizational Commitment and Turnover Intention

Shahrul Nizam bin Salahudin
,
Mohd Nur Ruzainy bin Alwi
,
Siti Sarah bt Baharuddin
,
Noor Idayu bt Abd Samad

Keywords: Organizational commitment, turnover intention, SMEs

Article no: 41

Pages 448-456

Doi: 10.15405/epsbs.2016.11.02.41

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Original Article

Transformational Leadership On Organizational Citizenship Behavior And Its Mediational Pathway

Chooi Leng Tan
,
Michelle Chin Chin Lee

Keywords: Transformational leadership, trust in leader, affective commitment, self-efficacy, organizational citizenship behavior.

Article no: 67

Pages 739-750

Doi: 10.15405/epsbs.2020.10.67

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Original Article

Market Dynamism, Learning Orientation, Firm Innovativeness And Firm Performance: A Path Analysis

Songül Zehir
,
Melike Zehir

Keywords: Market dynamism, commitment to learning, shared vision, firm innovativeness, firm performance, path analysi

Article no: 74

Pages 874-884

Doi: 10.15405/epsbs.2019.01.02.74

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Original Article

A Review On Antecedents Of Organizational Commitment Among Gen Y

Khairunnisa Abdul Aziz*
,
Rabeatul Husna Abdull Rahman
,
Halimah Mohd Yusof

Keywords: Gen Y, factors, organizational commitment, affective commitment, continuance commitment, normative commitment

Article no: 11

Pages 106-119

Doi: 10.15405/epsbs.2019.09.11

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Original Article

Traditional Toys and Student Motivation and Commitment in Technological Education

Ana Paula Cardoso
,
Luísa Correi
,
Paula Rodrigues
,
Sara Felizardo
,
Ana Lopes

Keywords: Traditional toys, motivation, commitment, technological education, basic education

Article no: 6

Pages 44-54

Doi: 10.15405/epsbs.2016.11.6

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Original Article

Effect Of Workplace Spirituality On The Affective Commitment Of Pakistani Bank Employees

Muhammad Ashfaq
,
Rabeatul Husna
,
Fadillah Ismail
,
Sobia Irum
,
Muhammad Imran Qureshi

Keywords: Workplace spirituality, Affective Commitment, Meaningful work, Positive organizational purpose, Community at work.

Article no: 41

Pages 525-532

Doi: 10.15405/epsbs.2018.05.41

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