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Displaying 2 articles of 102 total result(s).

Original Article

Effect Of Marketing And Handling Student Complaints Onstudent Satisfaction And Loyalty

Abdul Rahman Zahari
,
Elinda Esa
,
Khairul Nizam Surbaini

Keywords: Relationship marketing, handling student complaints, student satisfaction, student loyalty

Article no: 73

Pages 670-680

Doi: 10.15405/epsbs.2020.12.05.73

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Original Article

Training 'CHO’s' Chief Happiness Officers: A Higher Education Course Design Challenge

Patrícia Araújo
ORCiD ,
Rosina Fernandes

Keywords: Organizational happiness, human resources, internal-marketing, higher education, occupational health psychology

Article no: 31

Pages 323-332

Doi: 10.15405/epiceepsy.20111.31

>View as HTML >Abstract >Download PDF

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