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An Evaluation of Electronic Document Management System Functionalities and Effectiveness in Malaysia

Table 3: Assessment of Convergent Validity.

Cronbach' s Alpha rho_A Compositee Reliability Average Variance Extracted (AVE)
Automated Information Capture 0.854 0.855 0.901 0.695
Automated Workflow 0.931 0.932 0.948 0.784
Collaborative Tools 0.886 0.896 0.916 0.685
Federated Search & Retrieval 0.889 0.890 0.923 0.750
Hierarchical File Indexing & Classification 0.921 0.925 0.941 0.760
Information Quality 0.954 0.956 0.965 0.846
Information System Effectiveness 1.000
Perceived Usefulness 0.975 0.976 0.980 0.890
Satisfaction 0.957 0.958 0.969 0.887
Security & Audit Trail 0.925 0.928 0.941 0.726
Storage & Archival Method 0.904 0.914 0.928 0.721
Support & Administer Compliance 0.958 0.958 0.967 0.855
System Quality 0.929 0.936 0.946 0.780
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