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Electronic WOM to Explore the Transparency of Turkey Governance of Theme Parks

Table 1: Codes and Frequency of Codes

TP 1 TP 2
Satisfaction Good Advice 15 4
Outrage 10 38
Delight 77 43
Payment High Prices 11 28
Price inconsistencies 0 10
Services Too Many Foreigners 0 16
Fastpay 3 6
Long Waiting Times 4 26
Cleanliness 1 8
Activities Good Activities 22 10
Few Activities 3 13
Staff Friendly Staff 47 4
Terrible Staff 0 11
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