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Innovation and Digital Transformation in UAE Public Services: Reactive to Proactive

Table 1: Interviewees’ profiles

INTERVIEW RESPONDENT AND AFFILIATIONS YEARS OF EXPERIENCE
1 Director of Service delivery centers support – Identity and citizenship authority 19
2 Director of smart Services– Ministry of cabinet affairs 10
3 Advisor– Government consultancy 21
4 expert– Ministry of interior 20
5 Advisor– Dubai Health Authority – ministry of foreign affairs 20
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