An Analysis of Communication Initiatives to Combat Mule Account Problems in Malaysia
Table 9: Bank Negara Malaysia – Telegram (N = 201)
| Telegram | Frequency | Percentage | |
| Aware of its existence | Aware | 41 | 20.4 |
| Not Aware | 160 | 79.6 | |
| Total | 201 | 100 | |
| Usage frequency | Never | 158 | 78.6 |
| Seldom (jarang-jarang and kadang-kadang) | 36 | 17.9 | |
| Always (kerap and sangat kerap) | 7 | 3.5 | |
| Total | 201 | 100 | |
| Benefit | No idea | 107 | 53.2 |
| Not Useful (kurang berguna, tidak berguna) | 30 | 15.0 | |
| Useful (agak berguna, berguna,sangat berguna) | 64 | 31.8 | |
| Total | 201 | 100 |
