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Talent Management and Digital Transformation in the Malaysian SMEs’ Manufacturing Sector

Table 1: Keynote from Focus Group Discussion

Theme Feedback Keynote from the Interview
The Term Digital Session 1 – The application of modern digital technology to
Transformation Respondents 1 and 2 facilitate significant business advances.
Session 2 – Integration of digital technologies into business
Respondents 5 and 6 processes.
Session 3 – The extent to which a company makes use of any
Respondents 9 and 10 IT activity.
Customers, Session 1 – • Customers are dynamically interconnected,
Competition, Data, Respondents 3 and 4 and their interactions with each other change
Innovation, and Value Session 2 – and influence their relationships with
in Digital Respondents 7 and 8 companies and brands.
Transformation Session 3 – • Direct rival because of a shared business
Respondents 11 and 12 model or difficulties
• From conversations with customers, social
media, mobile devices, and virtually every
touchpoint with customers, data is being
generated at an unprecedented rate.
• The innovation process, in which businesses
create, test, and sell new ideas.
• A successful company has a clear value
proposition
The Importance of Session 1 – Changes the way companies work and is a key
Digital Transformation Respondents 1, 2, 3 driver of growth, productivity, competitiveness,
for SMEs and 4 and innovation.
Session 2 – Generate competitive advantages and create
Respondents 5, 6, 7 sustainable value.
and 8
Session 3 – Digital transformation can promote the agility of
Respondents 9, 10, 11 SMEs.
and 12
The Importance of Session 1 – • Strategies and practices for talent management
Talent Management for Respondents 1, 2, 3 in SMEs have received little attention so far.
SMEs and 4 It is human capital that determines the
performance and competitive advantage of
companies.
Session 2 – • Strategies and practices for maximizing the
Respondents 5, 6, 7 skills of employees (whether there are many or
and 8 few).
• SMEs may lack expertise in attracting talent
and applying a strategic approach in this area
Session 3 – • Attracting, developing, and retaining talent to
Respondents 9, 10, 11 find out how they have managed to stay
and 12 competitive.
• Add value to the business.
The Importance of Session 1 – The development of talent management in the
Talent Management for Respondents 1 and 2 digital economy should be considered to increase
Digital Transformation the efficiency of working practices and the overall
transformation of SMEs in line with the industry
4.0 revolution
Session 2 – Implications for businesses, as talent management
Respondents 5 influences attracting, developing, and retaining
and 6 - talent. - Digital talents to use digital technologies
to open new ways of creating value.
Session 3 – Crucial role in one of the most fundamental issues
Respondents 9 businesses must overcome to adapt to the changing
and 10 environment: renewing their human resource base
Aligning, Session 1 – When it comes to digital technology and
Orchestrating, Respondents 3 organizational performance, firms are attempting
Architecting, and and 4 to maximize their digital potential, technology
Curating for Digital orientation, and technological capabilities, as well
Capabilities as aligning, orchestrating, architecting, and
curating potential digital talents.
Session 2 – The industry acknowledges that performance and
Respondents 7 new business models are among the criteria for
and 8 reflecting the benefits of digital transformation by
aligning, orchestrating, architecting, and curating
great talents.
Session 3 – Businesses must operate in a way that is business-
Respondents focused and from the outside in to develop
11 and 12 a digital enterprise. The platform gives the
company a base from which resources may be
combined in many ways to add value.
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