| Variables |
Items |
Statements |
| Formalization |
7 |
The work flow and process chart of the works and duties performed at our university is available in textual form.Our university has functional rules and procedures.Works at our university is conducted according to prepared guidelines.Job descriptions are written at our university.Works at our university is conducted within a certain system.Units in our university (Faculty, Institute, Administrative units, etc.) communicate in accordance with the formal protocol.The implementation way of rules and procedures at our university differs depending on executives. (Reverse) |
| Professionalization |
7 |
Promotions at our university are based on the managerial skills of the staff.Our professional administrators (specialists) have a voice in preparing strategic plans at our university.The duties assigned at our university are appropriate for the staff’ specialities (knowledge, skills, and experience).Professionals (specialists) have a voice in the selection of new recruits at our university.Our university is administered in a professional manner.Staff members at our university are rewarded based on their performance.Nepotism in appointments and promotions is a matter of question at our university. (Reverse) |
| Cultural power |
7 |
Even on challenging problems, it is easy to reach agreement among the staff at our university.The ways of doing things are determined by consensus among the staff members at our university.Staff members in different departments of our university share the same institutional values (perspective).There is a good match of purpose in the departments within our university and at different (lower/higher) levels.Our university attaches importance to on socialization of new recruits.Our university has a unique and shared culture.Our university holds ceremonies to reward staff accomplishment. |
| Consistency |
8 |
The work flow processes and organizational structure are compatible at our university.Our university is consistent in works and acts.Our university follows through on its pledges to stakeholders (students, employees and other institutions).The strategies and business processes of our university are compatible with each other.Our university reacts similarly to similar circumstances.Administrative decisions at our university are taken in conformity with its vision and mission.The technical competencies of the staff at our university are compatible with our business processes.At our university, everyone is treated the same way under similar circumstances when it comes to rewards and punishment. |
| Institutional Reputation |
7 |
Reputation is an important value for our university.Our university is concerned about what the external environment thinks of it.The reputation of our university makes a positive difference compared to other universities.The reputation of our university includes aspects of brand, image and identity.Our stakeholders trust in our university.The reputation of our university is reflected in the outside world with the aspects of its brand, image, and identity.The public has a negative perception of our university. (Reverse) |
