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Problems Experienced by Customers After Sales Through Digital Shopping Platforms

Table 3: Evaluations for Product B

Evaluation Quality Number of Evaluations (f) Ratio by Total Evaluation (%)
5 Stars 378 84,4
4 Stars 42 9,4
3 Stars 9 2
2 Stars 4 0,9
1 Star 15 3,3
Total 448 100
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