Problems Experienced by Customers After Sales Through Digital Shopping Platforms
Table 2: Evaluations for Product A
| Evaluation Quality | Number of Evaluations (f) | Ratio by Total Evaluation (%) |
| 5 Stars | 3691 | 79,2 |
| 4 Stars | 569 | 12,2 |
| 3 Stars | 170 | 3,6 |
| 2 Stars | 48 | 1 |
| 1 Star | 187 | 4 |
| Total | 4665 | 100 |