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Strategy For The Development Of Food Enterprises In Urals In "New Normal"

Table 3: Indicators of the quality of hotels (Ergunova et al., 2019)

Business tourists Conference participants (corporate clients)
Purity Food quality
Comfort Number, size and quality of conference rooms
Linen quality Opportunities to negotiate discounts when setting prices for food and accommodation
Room lighting sufficient for writing / working Negotiation support services and equipment
Good preservation of furniture and decoration Efficiency of calculation procedures
Free access to the Internet, availability of office equipment (fact, copier, printer) Number, size and quality of hotel rooms
Friendly service Efficiency of check-in proceduresand extracts
Fire protection automation The presence of a person in charge offor all questions of organization and conductconferences and meetings
Quality of door locks Previous experience with staffand the services of this hotel
Good reputation Transport accessibility
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