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Perception Of Delivery Services In Malaysia During Movement Control Order (Mco)

Table 2: The perception towards Delivery services

Effects Mean
Delivery services are helpful and polite. 3.33
Delivery services are trustworthy. 3.28
I received my parcel in a good shape. 3.26
I received clear information throughout the delivery process. 3.24
Delivery services took good care of my parcel 3.17
I am confident that my food will arrive in a good condition even though it is raining. 3.14
I believe that delivery services drive safely on the road 3.13
Delivery services always keep a good hygiene. 3.12
I received my parcel on reasonable time. 3.04
I believe the delivery guy is negative Covid-19 3.00
Overall 3.17
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