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Perception Of Delivery Services In Malaysia During Movement Control Order (Mco)

Table 1: Demographic

Profile Frequency Percentage (%)
Age18 - 30 Years old31 – 40 Years old41 – 50 Years old51 – 60 Years old61 Years old and above 108986556119 836.64.24.71.5
SexMaleFemale 485825 3763
EthnicsMalayChineseIndianOthers 1220272637 93.12.122.8
OccupationStudentGovernment employeePrivate SectorHousewifeSelf-employedRetired 903116166326330 68.98.912.72.44.82.3
OriginRural AreaUrban Area 527783 40.259.8
Have you used delivery services such as Pos Laju, Grab, Foodpanda, J&T, Bungkus it and etc during Movement Control Order Period (MCO)?YESNO 124367 94.95.1
Which delivery services do you use often? (More than one answer by respondents)
Pos Laju 870 66.4
J&T Express 537 41
Foodpanda 490 37.4
Grabfood/Grabexpress 382 29.2
Preffered Others 85 4.2
Lalamove 55 3
Bungkus It 39 6.4
Not Using 31 1.2
Why do you use delivery services (More than one answer)
To buy food 731 55.8
To buy groceries 160 12.2
Selling online 237 18.1
To post parcel/letter 274 20.9
Shopping online 733 56
Not Using 34 2.6
Others 5 0.38
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