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Satisfaction Level Of Malaysians Towards Government’s Crisis Management Practice During Covid-19

Table 2: Satisfaction level on daily press conference

Satisfaction Mean S.d
I believe the ministry has been keeping the media and people updated through its daily live press conference ever since Covid-19 cases were reported in Malaysia 4.66 0.606
I believe press conference is important for government during crisis to put cross key messages, emphasizing the human interest and acknowledging the shared misery 4.65 0.557
I agree for press conference in crisis, there must be a single spokesperson, qualified and credible. E.g: Dr Noor Hisham only talks on the medical Covid-19 update & DS Ismail Sabri on the security SOPs 4.65 0.574
I believe government have been transparent in disclosing the latest updates of the country with regard to facts and figures in its daily press conference 4.59 0.628
I believe the same spokesperson during daily press conference build trust and credibility for the government in my eye 4.59 0.652
I agree that the government spokesperson remove the psychological barriers within the audience. E.g: Prime Minister image reduce the formality in his speech 4.58 0.621
I believe I have a good perception towards the spokesperson of government press conference for the consistent update 4.57 0.638
I believe government can resolve speculation that become public attention in daily press conference. E.g: the hauling of illegal migrants issue that criticized by social activists 4.57 0.622
Overall 4.61
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