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The System Approach To Making Management Decisions Under Uncertainty

Table 1: The main approaches to making management decisions in the face of uncertainty

Approach Characteristic
Deterministic allows the manager to have almost complete and reliable information regarding the problem being solved and to know exactly the results of alternatives
Probabilistic includes results that are not certain, but the probability of each result is known
Theory of Fuzzy Sets increases the validity of the management decision-making process, since many of the data obtained by collecting opinions on a particular problem cannot be represented by a single number, but represent some verbal assessments
Systems approach based on the following basic principles: systematicity, hierarchy, integrality and formalism, and on some combination of fundamental concepts: system, element, subsystem, external environment, factor, value, usefulness, purpose
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