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CEFR-Related Assessment Practices in Teaching L2 for Workplace Interaction

Table 1:

Competence components Descriptors (B1 CEFR) Grade (from 0 to 10)
Pragmatic component - SKILLS
1) to initiate, maintain and finalize spoken interaction with a non-native interlocutor can initiate and maintain a conversation by making relatively spontaneous inquiries about a particular experience or event;can follow what is said, though he/she may occasionally have to ask for repetition or clarification if the interlocutor’s speech is rapid or extended;
2) to conduct legal interviewing and counselling can use a prepared questionnaire to conduct a structured legal interview with some spontaneous follow up questions;can conduct a prepared interview, checking and confirming information, though he/she may occasionally have to ask for repetition if the interlocutor's response is rapid or extended;
3) to show understanding of the interlocutor can understand the main idea of what was said. If necessary, can partially reproduce the conversation to confirm mutual understanding;
4) to filter the information received from the interlocutor by asking clarifying questions сan request additional information or explanations from the interlocutor to promote the discussion;
5) to make notes during the interview can summarize what he or she has heard in the form of a list of main points, provided that the topic is known, and the speaker clearly articulates, speaks in simple language;
6) to make up a summary based on a client’s interview can summarize the main idea of the discussion, helping to focus the conversation on it;
7) to respond to a client's request by qualifying their problem in accordance with the current legislation and suggest ways to solve the problem can take part in everyday formal discussions on well-known topics (exchange of factual information, discussion of solutions to practical problems), provided that standard forms of language are used.
0 – unable to do it;
1-2 – will experience very serious, almost insuperable difficulties;
3-4 – the task is achieved, provided that the interlocutor is aware of his/her difficulties, assists in formulating the message, elicits responses, reacts to the request for clarification;
5-6 – the task is achieved, but the learner is dubious about his/her abilities;
7-8 – the task is achieved if preliminary training and preparation is provided;
9-10 – will not experience any problems.
Cognitive component –KNOWLEDGE (Grade from 0 to 5)
features of legal interviewing and consulting the client in terms of consumer protection;
features of L2 business communication considering the cultural background of the interlocutor;
special terms from the field of consumer protection in L2;
features of the analysis of the case and the development of a solution to it
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