Linking Service Quality Of Malaysian Research Universities And Academics’ Demographic Characteristics
Table 2:
| Dimension | Service Period | Mean | F | Sig. |
| Teaching services quality | 6 years and below7–15 years16 years and above | 3.827 | 1.198 | 0.303 |
| 3.899 | ||||
| 3.812 | ||||
| Research services quality | 6 years and below7–15 years16 years and above | 4.099 | 3.516 | 0.031* |
| 4.051 | ||||
| 3.869 | ||||
| Augmented services quality | 6 years and below7–15 years16 years and above | 5.047 | 2.939 | 0.054 |
| 5.119 | ||||
| 4.865 |