Linking Service Quality Of Malaysian Research Universities And Academics’ Demographic Characteristics
Table 1:
Dimension | Mean | T | F | Sig. | |
Male | Female | ||||
Teaching services quality | 3.84 | 3.91 | -1.93 | 4.05 | 0.045* |
Research services quality | 4.01 | 4.04 | -0.46 | 0.40 | 0.409 |
Augmented services quality | 4.93 | 5.17 | -3.11 | 4.65 | 4.654 |