Measure |
Items |
Frequency |
Percentage (%) |
Types of E-wallet |
GrabPay |
29 |
26.85 |
Touch n’ Go e-Wallet |
41 |
37.96 |
Boost |
17 |
15.74 |
Maybank QRPay |
5 |
4.63 |
WeChat Pay |
4 |
3.70 |
FavePay |
6 |
5.56 |
AliPay |
0 |
0.00 |
BigPay |
6 |
5.56 |
Other |
0 |
0.00 |
Core E-wallet Use Cases |
Retail transaction |
12 |
11.43 |
Transportation transaction |
36 |
34.29 |
F&B transaction |
27 |
25.71 |
Prepaid top-up |
6 |
5.71 |
e-Commerce transaction |
9 |
8.57 |
Peer-to-Peer transfers |
2 |
1.90 |
Bill payment |
13 |
12.38 |
How long have you been using e-wallet? |
Less than 1 month |
9 |
18.37 |
1 to 6 months |
18 |
36.73 |
6 to 12 months |
12 |
24.49 |
More than 1 year |
10 |
20.41 |
How frequently do you use e-wallet per month? |
Less than 1 time |
2 |
4.08 |
1 to 3 times |
25 |
51.02 |
3 to 8 times |
13 |
26.53 |
8 to 12 times |
6 |
12.24 |
over 12 times |
3 |
6.12 |