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Comparing The In-Store Use Of Smartphones Between Shoppers Of Generations X-Y-Z

Table 3:

Generation
Behaviors and activities X Y Z χ2(2)
Check for prices online on competitor websites (std.residual) 36%a(-1.6) 48%b(2.2) 38%a(-1.0) χ2=13.806; p=.001*; n=863
Check for prices online on the store own website(std.residual) 20%b(-2.4) 32%a(1.8) 28%a(.2) χ2=12.131; p=.002*; n=927
Ask for advice (eg whatsapp)(std.residual) 18%c(-3.3) 29%b(.4) 37%a(2.7) χ2=25.108; p=.000*; n=927
Search for product information on the store website(std.residual) 22%b(-1.8) 31%a(1.7) 26%a,b(.3) χ2=8.559; p=.014; n=927
Search for product information on other websites(std.residual) 15%a(-.6) 17%a(.6) 16%a(-.1) χ2=761.; p=.684; n=927
Take photos of products(std.residual) 40%a(-.2) 39%a(.0) 40%a(.2) χ2=.169; p=.919; n=927
Show pictures of products to store employees(std.residual) 29%a(-2.0) 40%b(1.7) 35%a,b(-.2) χ2=10.349; p=.006*; n=927
Search online for coupons or discounts(std.residual) 32%b(2.4) 21%a(-1.0) 20%a(-1.2) χ2=10.730; p=.005*; n=927
Use the store app or loyalty program(std.residual) 17%a(.4) 16%a(.7) 12%a(-1.1) χ2=2.088; p=.352; n=927
Pay with an app(std.residual) 10%a(-.4) 13%a(1.0) 9%a(-1.0) χ2=2.326; p=.312; n=719
Use of a shopping list(std.residual) 25%(1.1) 21%(.2) 18%(-1.3) χ2=3.742; p=.154; n=927
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