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The Change Of Human Resources Role In The Banking Digitalization Era

Table 1:

No. Comparative Factors*) PT Bank Negara Indonesia (Persero), Tbk. PT Bank Bukopin, Tbk.
1 Number of Human Resources 27,209 people 5,656 people
2 Number of Accounts 27,600,000 accounts 1,300,000 accounts
3 Number of Digital Technology Users (e-Banking) 10,339,568 people 17,922 people
4 Number of ATM Machines 17,968 units 861 units
5 Amount of Expenses incurred for 1 (one) employee with Teller position in 1 (one) year IDR 80,000,000 IDR 64,500,000
6 Amount of costs incurred for purchasing 1 (one) ATM machine  IDR 210,000,000 (brand Diebold) IDR 210,000,000(brand Diebold)
7 Number of Digital Technology Transactions (e-commerce via e-banking) 21,500,000 transactions 29,739 transactions
8 Government Regulation (External) POJK No.19/POJK.03/2014 concerning Financial Services without Offices in the Context of Inclusive Finance,PBI No.19/12/PBI/2017 concerning the Implementation of Financial Technology. POJK No.19/POJK.03/2014 concerning Financial Services without Offices in the Context of Inclusive Finance,PBI No.19/12/PBI/2017 concerning the Implementation of Financial Technology.
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